Friday, August 14, 2009

Kids, Parents and the BlackBerry / Smart-Phone

For the first half hour of the meeting with the parents, it was hardly surprising to see Dad fiddling with his iPhone. At an hour, it seemed a bit much. After an hour and a half, his wife wondered what he could possibly be doing with his phone for so long when we were sitting there discussing addiction treatment and intervention for their 16 year old daughter. The wife peeked over his shoulder.

"He is playing a game," she said. "He did ask questions though."

As Web-enabled smart phones have become standard on the belts and in the totes of almost every parent I meet, these parents are increasingly caving into temptation to check e-mail, Facebook, Twitter, even the news while we are discussing their child who is in crisis. I want to start a spirited debate about priority here.

The use of a BlackBerry or iPhone in a meeting about your child who is in crisis is tacky in my opinion.

What one parent said to me was that to ignore a real-time text message in a need-it-yesterday business was to invite a loss of business for him, and that business was paying for his son's treatment program. I would like to ban BlackBerry's at meetings with parents, especially when they spend more time reading what is on their BlackBerry than they do discussing their child's needs.

I know that the phone has become routine in the business world - and I am wondering how many parents know their child shares with me how much it grates them that the phone takes priority over them. A third if not more of the kids I ask about this situation say their parents are checking their emails and not making eye contact with them when they are asking Dad or Mom a question.

Nearly 20% of the kids said they had then been accused of having poor phone manners by their parents.

This is now spanning generations.

It is routine in a business meeting to see heads bowed silently around a conference table - and they are not praying - while others are speaking they are checking their BlackBerry. Their use is epidemic. I now ban them from parent workshops as I had an experience where the parents were sending messages to each other during the seminar.

Blackberry's have become like cartoon thought bubbles. Some of the parents in the workshop admitted that they occasionally sent mocking commentary to distract themselves from their own emotions that were evolving, but most insisted they were checking their BlackBerry's for legitimate reasons: responding to work deadline requests, searching the Web on the topic of discussion, and some said they were simply taking notes.

Still, their kids were annoyed. One teen told me that his Mom checked her BlackBerry during his middle school graduation and was laughing at a joke someone sent her and missed taking his graduation picture. I am going to encourage parents who come to see me to turn off their devices. It is pretty insulting to their kids to see their parents not even be able to discuss which wilderness program they may be attending because they are busy checking their e-mails instead. I do not believe that people have opened their eyes to how offensive this can be in certain situations.

Beyond practical considerations, there is also the issue of image.

In many circles, where connections are power, making a show of reaching out to those connections even as someone is speaking to them seems to have become a kind of boast. It is customary now for parents to lay their BlackBerry or iPhone on the dinner table, to have it plugged into their ear as they walk around the house or drive in the car with their kids, or even at their kids birthday parties and sports games. It is like the gunfighter who used to lay his revolver on the card table or on top of the bar in a saloon.

It is a not so-subtle way of signaling "I am busy. I am important. I am more important than you. And if you or what you are doing or saying does not hold my interest, I have 10 other things I can do instead."

Dore E Frances, M.A. can be reached at (541) 312-4422 or at dore@dorefrances.com.

Thursday, July 23, 2009

Did you Know?


The United States of America does not have a juvenile justice system; it has 51 separate systems.

U.S. Department of Labor shows today's learners will have 10 to 14 jobs by their 38th birthday.

Today's kids will have watched 20,000 hours of TV, played 10,000 hours of video games, talked 10,000 hours on the phone and will have sent 250,000 emails or instant messages by the time they are 21.

More than 70% of U.S. four year olds have used a computer.

MySpace was invented in 2003. Today, more than 70% of online teens use social networking sites.

31% of youth state they have been drunk in the past year, and their parents believe they are non-drinkers.

Over 81% of 11th graders say it is easy to get alcohol when they want it.

Provided on TroubledTeenHelp.com is a Bookstore of recommended reading, Breaking News, a Conference Calendar for professionals, Missing Teen information, Articles of Interest, Press Releases, Visit Reports and much more for both parents and professionals.

TroubledTeenHelp.com
provides information and professional help for parents of troubled teens and struggling teens who may be at risk in their lives.

Tuesday, June 2, 2009

"TroubledTeenHelp.com" Announces ....

New on LA Talk Radio - New Show begins June 8th, 2009

Every Monday 12noon - 1pm PST - Channel 1 - Listen Live!

Our Special Guests are listed below

You can visit their websites by clicking on their pictures

Troubled Teen Help on LA Talk Radio
Dr. Gordon Day, Ph.D
Creator and Director of the Vantage Point by Aspiro adventure program

"Quirky kids in an outdoor wilderness setting"
Gordon Day
Monday June 8th
12noon - 1pm PST
Vantage Point by Aspiro is a clinically advanced, short term, outdoor, adventure therapy and assessment program.
Sanford Shapiro M.Ed.
Founder
Bend Learning Center

"Connections between learning disabilities and emotional / behavioral struggles"
Sanford Shapiro
Monday June 15th
12noon - 1pm PST

The Bend Learning Center helps children with learning differences understand and reach their potential.

Bill Lane, President
Bill Lane & Associates

"Adolescent and young adult transports"
Bill Lane
Monday June 22nd
12noon - 1pm PST

Bill specializes in the safe transportation of troubled teens, adolescents and young adults to boarding schools, therapeutic boarding schools, wilderness programs, drug treatment, residential treatment centers and more.
Danny Frazer, BA
Operations Director
Open Sky Wilderness
Danny Frazer
Monday June 29th
12noon - 1pm

Danny has over 10 years of experience and 700 field days in wilderness therapy and outdoor education.

Open Sky works with teenagers ages 13 to 17 and young adults ages 18 to 28
on a wide range of issues.
Open Sky arranges additional clinical services as elected by families
John David Ruben
Founder / President
Saving Teens in Crisis Collaborative
John David Ruben
Monday July 6th
12noon - 1pm

John is a parent of 2 troubled teens who have been in therapeutic programs.

Saving Teens In Crisis Collaborative (STICC) is a 501(c)(3) non-profit organization formed in April of 2004 to assist troubled teens and their families struggling with substance abuse and other emotional issues.


Sponsor Ad

Elan School
Elan School 0308
Elan School accepts adolescents with emotional, behavioral or adjustment problems.

Elan School is a co-educational, independent, residential, special-purpose school, serving grades 8 through 12.

Students are admitted year round at Elan School.

Average stay is 24 to 30 months.
Independent school advising and referral service.

Troubled Teen Help offers Educational Consulting and other
specialized services to parents and professionals.
Dore E. Frances, M.A.
Therapeutic Consultant
(541) 312-4422
The Troubled Teen Help radio show has come about because of a desire to assist and guide parents and their children when facing critical moments. We are going to continue to bring on guests that provide information about wilderness adventure programs, learning disabilities, safe transportation to programs, wilderness therapy programs, parent stories, treatment centers available and more.

Listen to Dore and her many guests Mondays at 12 noon PST. Go to LA Talk Radio to listen live. If you happen to miss the show you will be able to catch it on our archives.

If you would like to leave a comment about the show you can go to our blog at
troubledteenagerhelp.blogspot.com.

Sunday, May 17, 2009

DO-IT YOURSELF BLUNDERS


(Dore Frances has been assisting parents in finding residential and wilderness placements for their

struggling and troubled adolescents, teens and young adults for almost seventeen years. She is a member of the American Bar Association (ABA) and Council of Parent Attorneys and Advocates (COPAA).


Be careful when doing this on your own


With the sour economy has come a class of ambitious do-it-yourselfers tackling solutions and support for their at-risk teen or young adult that before the days of rampant penny-pinching might have been left to experienced paid professionals.


An unlucky few have learned that being thrifty sometimes comes at a high price.


For some, saving money never cost quite so much


When Megan refused to attend counseling sessions any longer with her adopted parents, her parents went on the Internet searching for an intervention. Megan had begun skipping classes at school and her grades were rapidly dropping to the point she may not graduate middle school. Her parents lived in Alaska and there was a program in Colorado that they found that was advertised in a major magazine. Initially things looked good, but after 2 weeks and $10,000 their daughter refused to participate. The program asked her to leave.


From there the parents enrolled their daughter in a ranch style program in Utah that stated on their website that they “treated teens with Reactive Attachment Disorders”.


Reactive attachment disorder (RAD) is described in clinical literature as a severe and relatively uncommon attachment disorder that can affect children.


RAD is characterized by markedly disturbed and developmentally inappropriate ways of relating socially in most contexts. Children with RAD are presumed to have grossly disturbed internal working models of relationships which may lead to interpersonal and behavioral difficulties in later life. There is as yet no universally accepted diagnostic protocol for reactive attachment disorder.


Often a range of measures is used in research and diagnosis.


However, this information was not shared with the parents.


At the tuition rate of nearly $6,000 per month the parents were assured that they had a therapist that specialized in this area. After a 2 month stay the parents begun to see no progress and were having difficulty getting the credentials of the therapist regarding their specialized training with RAD.


Also, their daughter was just now getting enrolled in the school classes. She had been on Level 0 because of “bad behavior” and was not allowed to attend school until she settled down.


The parents again went to the Internet and found a school in Arizona.


“It just kept getting worse”, her father said.


Just one week before they moved her there they found Horizon Family Solutions. Their daughter attended an outdoor program to allow her to benefit from some breathing room and then attended a program that truly is set up and run by clinical therapists who have training in RAD and have other children such as Megan who can relate to this difficult situation. This young lady is now graduating high school this year, at home, and will be going to college next year.


While there is no national database that tracks parents who do not use a therapeutic consultant and instead become do-it-yourselfers, experts in this industry do say there does seem to be an increase in this kind of emotionally and financially costly situation in recessions. Experts say these kinds of situations where parents have had to move their child from one program to another, oftentimes at great expense financially, let alone the emotional turmoil this causes for everyone, does seem to be increasing. When this happens there is a loss of connection between the child and their parents, they are gone from home longer, and oftentimes the outcome is not beneficial or long lasting.


Horizon Family Solutions has seen an increase in multiple placements by families before they come to us.


In general, parents feel it will be less expensive to make this life changing decision on their own. On the average parents have spent $20,000 in failed placements by the time they come to us for assistance with their child. There is a lot that goes into choosing a placement for a child other than what a parent reads on the Internet website. Parents are not accustomed to asking the kids of questions needed when they are emotionally attached to the situation. Failed placements happen all the time when parents get to emotional in their decision making process.


Many parents then have “buyer’s remorse”, because they hoped to save on the services of an ethical professional.


Parents are not accustomed to making these kinds of decisions.


Hoping to save on services of a professional can cost not only money, but on the average their child ends up spending anywhere from 8 to 14 months more away from home.


Bill and Jane from Delaware were raising their grandchild Chris.


Hoping to save on the expense of a therapeutic consultant and avoid any additional costs, they spent three months searching the Internet before placing their grandson into a program in Utah.


They accepted what was written on the website and what was sent in the brochure as factual, including the pictures. Their grandson was there two weeks when they felt the need to go see him and drop by the program. Because the program had suggested he be transported rather than them bringing, they had not see the program.


They even sent their own staff out to pick him up and charge the family only $700 plus airfare. Much less expensive than hiring a professional teen transport company that is bonded and trained in this type of situation. Being trusting people, they jumped at the chance to save some money. They traveled out to the program and four hours later had their grandson with them in their car returning home.


“It was completely horrible,” said Jane. “It was not like the website at all. It was dirty and the beds only had sheets and no blankets, and it was winter.”


The grandparents were mortified at what they saw.


They honestly felt they had taken every precautionary measure possible.


Their grandson also had to be taken to the doctor for lice.


They had paid four months tuition at $5400 per month plus a $1200 admission fee.


It took them two months to get even a partial amount of that money back. Fortunately they were referred to me by a former client and we had their grandson in a new program within the month, which they took him to, and he graduated a year later.


However, he ran twice while he was there in the very beginning. He was so scared.


Gerry from San Francisco is among those who decided to skip using the services of a therapeutic educational consultant. For six months his son Joe bounced in and out of three programs.


It cost him more than $26,000.


It seemed like a good decision at the time, as he is a manager at a large well known company where he makes financial decisions for others all the time. Often though, the wounds that are happening in the family are not recognized when making these emotional decisions.


Alice and Richard of Texas, who are legal professionals working in a non-profit organization, thought they were saving money on their son’s residential placement after he was arrested for selling marijuana at school.


Their son was ion placement for almost a year before they were allowed to visit him, although they had weekly phone calls. He had to earn the privilege. When they went to visit their son they cringed at the site of the buildings on the grounds. They were in horrible condition.


Both parents asked their son why he had never mentioned anything, and he said he was told this is what they wanted for him because of the bad choices he had made the bad behavior he had displayed.


The kitchen was a mess and there were dogs running all around the food that was being served to the kids.


Their son also had has his head shaved.


No one mentioned that either.


Both parents kept telling him how sorry they were, and yet knew they had to make another attempt to help their son, as their family was even more fractured now than before. Their son also went to an outdoor adventure program where he could regain his self-esteem and know he was not being punished.


He then went onto a residential step-down program and graduated high school just before returning home.


He starts college in the fall. The cost to this family was $50,000.


There are other parents, and some I cannot even write what their reactions were to the situation they encountered. It is heartbreaking when this happens.


“Oh God, what do we do know?” is what I often hear.


“You so not need to be alone anymore,” is what I say.


About Dore Frances, M.A., Educational Consultant

Thursday, March 19, 2009

How long did it take for you to get to TroubledTeenHelp.com?




How many days, weeks, months or years since your troubled teen first started exhibiting behavior that made you realize that you needed more help?
Please pat yourself on the back that you are taking this very first and most difficult step.

Not take a deep breath as well. The journey has just begun. Many parents fail to get this far because of too much anxiety about what this may all mean, concerns over news reports that programs are unsafe, depression, loss of energy, frustration with the amount of time it has taken to get this far. Please visit TroubledTeenHelp.com. I am sorry that you needed to seek us out. By the same token, I am grateful that you are at TroubledTeenHelp.com. The intention here is to continue to offer the thousands of parents who visit our site the troubled teen resources that they can utilize in guiding them through the maze of programs and schools that parents must review in detail. So much information can be both a blessing and a curse. Our site hopefully is a blessing by offering the latest and best information that can assist the parents of troubled teens.
Just a few mere decades ago, parents of out-of-control teenagers who fell into self-destructive behavior had few places to turn. TroubledTeenHelp.com lists programs that are committed to bringing harmony and laughter back into the homes of families by offering help for today and hope for tomorrow. With the information provided you can view boys only programs, Christian based programs, holistic treatment centers and much, much more.

TroubledTeenHelp.com is proud to join with today's parents in the fight for our children's future.

TroubledTeenHelp.com provides articles of interest, breaking news, local resources, press releases, visit reports to programs and schools, conference calendar, financial information for parents who need funding for a residential placement and much, much more. What we want to bring to parents and professionals is based only on accurate and up to date information!

Published by Horizon Family Solutions, LLC. Last Updated February 22, 2009.

FREE, LOW TUITION, SLIDING SCALE, AND NO TUITION PROGRAMS FOR ADOLESCENTS AND YOUNG ADULTS These programs went through an initial screening process in order to be accepted on this non-advertising list. The list is updated throughout the year. This list is for parents who are not using the services of an Educational Consultant. $26.00 - Click here to order.

Saturday, March 7, 2009

How do you determine the most appropriate adolescent residential treatment center for your child?




You can trust Dore Frances, M.A., educational consultant to assist your child and your family.

Dore Frances helps families and their students choose and apply to addiction treatment centers, aftercare/next step transition programs, Christian based schools, clinically based programs, college preparatory boarding schools, eating disorder programs, emotional growth boarding schools as well as boarding schools for students who learn differently and for students who have behavioral and emotional needs
. She has been empowering students and helping them make good decisions since 1987.

Adolescent residential treatment programs -
Results 216,000 for adolescent residential treatment programs

Eating disorder treatment centers - Results 5,360,000 for eating disorder treatment centers

Mental Health Treatment Centers - Results 30,700,000 for Mental Health Treatment Centers

Residential Treatment Centers for Teens
- Results 351,000 for Residential Treatment Centers for Teens

Teens who struggle -
Results 3,120,000 for teens who struggle

Therapeutic boarding schools -
Results 114,000 for therapeutic boarding schools

Addiction Treatment Centers - Results 61,300,000 for Addiction Treatment Centers

In 2001 Dore Frances, M.A. founded Horizon Family Solutions, LLC, an educational consulting firm.

She travels extensively many times a year, visiting outdoor adventure programs, pre-teen schools, residential treatment centers and therapeutic facilities to ensure that she knows the campuses and their staff in order to help families make appropriate choices. In the past four years alone, Dore has toured over 125 therapeutic boarding schools, wilderness camps, young adult transition programs and addiction treatment facilities.

Dore E. Frances, M.A.

Founder, Horizon Family Solutions, LLC

Our Mission and Our Vision

Tuesday, February 3, 2009

Horizon Family Solutions Announces an Innovative New Website Targeting Parents and Professionals



Horizon Family Solutions Announces an Innovative New Website Targeting Parents and Professionals Searching For Residential Treatment and Wilderness Program Information and Services


(Bend, Oregon) February 2, 2009 - Dore Frances, M.A. today unveiled TroubledTeenHelp.com, an innovative new website targeting parents and professionals searching for residential treatment and wilderness program information and services.

TroubledTeenHelp.com provides articles of interest, breaking news, local resources, press releases, visit reports to programs and schools, conference calendar, financial information for parents who need funding for a residential placement and much, much more.”

In order for many residential treatment centers and wilderness programs to remain competitive, cost-effective, and current in their online marketing endeavors, they must consider as a vital tool for meeting their evolving needs.

The focal point of our site is to simplify the Internet search for parents and professionals by providing a cost-effective one-stop solution for program search as well as articles of interest.

Residential treatment and wilderness program business owners and professionals can attest first hand to the mind-boggling evolution that has taken shape in the Internet Marketing Landscape since the late 90s. The shift from cool looking but highly ineffective banner ads to such emerging technologies as Social Search, Blog Marketing and Mobile Media has provided diversely creative opportunities for delivering targeted marketing messages to the right audience. These are exciting times for those working in the Residential Treatment and Wilderness Treatment industry and it is a time that is presenting some daunting challenges when striving to keep pace with the present light-speed movement of this high paced industry. Many programs and schools are experiencing continual skill and service gaps in their Internet Marketing efforts. The challenges and expense of hiring diversely skilled Internet Marketing Specialists in-house has many businesses exploring other options to meet their growing needs.


Dore Frances, M.A., founder of Horizon Family Solutions, reported "Outsourcing has become a practical necessity for many new and existing residential and wilderness programs attempting to operate in this competitive industry.”


She added, "In order for many residential and wilderness programs to remain competitive, cost-effective, and current in their online marketing endeavors, they must consider outsourcing as a vital tool for meeting their evolving needs."


At TroubledTeenHelp.com, programs and schools can post breaking news, conferences, articles, press releases, as well as advertise.

TroubledTeenHelp.com also suggests that all advertisers on her site or any other site use the Google Analytics tool to effectively gain rich insights into their website traffic with Advanced Segmentation, Custom Reporting, Motion Charts, and more.


Frances also sees an increasing number of Internet Marketing sites emerging to address the growing demand for the advertising of residential treatment centers and wilderness programs.


She pointed out, "There are many Internet Marketing sites that are free and then there are those that charge hundreds of dollars per month for each individual advertisement. You need to know who you are doing business with and what results you are receiving for your precious dollars at work. Some of these sites are very outdated and a parent could spend many hours searching and then receive incorrect information. Other sites advertise anyone who is willing to pay and may add Boot Camps or other programs to their site that they would themselves not even entrust their own child to attend. This is not in the best interest of a child. You need to know that these are “safe search” sites for parents when needing to make a choice about their child. This is critical.”


Frances emphasized that TroubledTeenHelp.com is committed to watching the emerging Internet Marketing Trends of this industry and continuing to update in new areas. Also, the advertisers they accept must meet certain criteria and not all advertisers will be accepted.


The focal point of our site is to simplify the safe Internet search for parents and professionals by providing a cost-effective one-stop solution for program and school searches that are in the best interest of the child and the family.”


This new site launched January 26, 2009. For more information about advertising, please visit TroubledTeenHelp.com